Privacy Policy
Last updated: July 21, 2025
This Privacy Policy describes how Domain ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our platform available at domain.biz. By using our services, you agree to the practices described in this document.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you submit when registering an account, completing a profile, participating in quizzes or assessments, contacting support, or communicating with us in any other way. This may include your name, email address, username, password, and any content you submit through the platform.
1.2 Information Collected Automatically
When you use our platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and interaction logs such as clicks, quiz responses, and session duration.
1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to maintain session state, remember preferences, analyse usage patterns, and improve platform functionality. You may configure your browser to refuse cookies, though some features may not function correctly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service delivery | To operate the platform, process quiz submissions, and provide your results and feedback. |
| Account management | To create, maintain, and secure your account and authenticate your identity. |
| Communication | To send transactional messages, service updates, and responses to your inquiries. |
| Improvement | To analyse usage data, identify issues, and enhance platform features and content. |
| Safety and compliance | To detect and prevent fraud, abuse, or violations of our terms of service. |
| Legal obligations | To comply with applicable laws, regulations, and lawful requests from authorities. |
3. Legal Basis for Processing
We process your personal information on the following grounds: performance of a contract when processing is necessary to deliver the services you have requested; legitimate interests where processing supports platform operation, security, and improvement without overriding your rights; consent where you have explicitly agreed to specific uses such as optional communications; and compliance with legal obligations where applicable law requires us to process or retain certain data.
4. Data Sharing and Disclosure
4.1 Service Providers
We share information with trusted third-party vendors who assist in operating our platform. These include hosting providers, analytics services, email delivery systems, and customer support tools. All such providers are contractually required to handle your data securely and only for the purposes we specify.
4.2 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect the rights or safety of our users or the public, or respond to lawful requests by public authorities.
4.4 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
5. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services. If you request deletion of your account, we will remove or anonymise your data within a reasonable period, except where retention is required for legal, audit, or dispute-resolution purposes. Aggregated or anonymised data that cannot identify you may be retained indefinitely.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews. However, no system is entirely immune to risk, and we cannot guarantee absolute security of information transmitted over the internet.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing activities, withdraw consent where processing is based on consent, and receive a portable copy of your data in a structured format.
To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.
8. Children's Privacy
Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under this age without verifiable parental consent. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. If you believe a child has provided us with personal information without appropriate consent, please contact us immediately.
9. Third-Party Links and Services
Our platform may contain links to external websites or integrate with third-party tools not operated by us. This Privacy Policy applies solely to our platform. We are not responsible for the privacy practices of third parties and encourage you to review their respective privacy policies before providing any personal information.
10. International Data Transfers
Your information may be processed and stored in countries other than the one in which you reside. Where data is transferred across borders, we apply appropriate safeguards to ensure your information receives a level of protection consistent with this policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you through the platform or by email. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through any of the following channels:
Email: [email protected]
Phone: +1 418 723 6481
Mailing address: 511 Victoria Ave E, Thunder Bay, ON P7C 1A8, Canada